About

Hi, I'm Marc 👋

I'm a product builder in Houston, formerly Seattle. My wife Elle runs an interior design studio; we have a four-year-old and a newborn.

I've spent fifteen years building SaaS products, most recently as Head of Product at Thread.

In three years, we took a chat ticketing tool and turned it into the category-leading AI service desk for MSPs — growing revenue 10x, raising a Series A, and scaling a 25-person product and engineering organization.

Before that, I led data and NLP products at Deep 6 AI (acquired by Tempus), and built messaging products at Zipwhip through its acquisition by Twilio.

I take early features and turn them into platforms - software that scales, has a point of view, and earns a place in people's daily stack. That means staying close to the craft: coding, customer discovery, prototyping, getting the small details right.

Sugo AI

I run Sugo AI, a product studio for companies shipping AI into regulated and legacy industries. Our partnerships combine fractional product leadership with hands-on product development.

Sugo is Italian for sauce. Every Sunday, my sons and I make it together - starting from the latest recipe and pushing it a little further each time. My favorite software is built the same way: iterative, thoughtful, and constantly improving.

The pixelated tomato logo is a small callback to that.